Who we are

Who we are

Vodafone Netherlands speeds upĀ 4G roll-out

In this video Rob Shuter, CEO of Vodafone Netherlands, explains the recent spectrum auction and the 4G roll-out.

The biggest international telecom company in the world

Vodafone Netherlands forms part of Vodafone Group Plc, the world's biggest international mobile telecom company, with offices in more than thirty countries on five continents and 86,400 employees. We have more than 407 million customers across the globe.

Active for over 15 years in the Netherlands

In the Netherlands we provide communication solutions, consisting of mobile, fixed, integrated and TV services via the Vodafone, Sizz and hollandsnieuwe brands, to 5.3 million customers. Vodafone Netherlands builds and maintains a network on which it is possible to provide voice, data and SMS services. We outsource the construction and maintenance of the network to Ericsson to a large extent. Vodafone serves the business and consumer markets via direct and indirect sales, mobile virtual network operators (MVNOs) and other telecom providers (via roaming and interconnect).

Vodafone Netherlands employs 3,850 people (as at 31 March 2013), spread across its two head offices in Amsterdam and Maastricht, its offices in Eindhoven, Veenendaal (BelCompany) and Capelle a/d IJssel (TeleSpectrum), and its 263 shops (Vodafone: 99, BelCompany: 164) across the whole of the Netherlands. The organisation is made up of the following Business Units: Consumer Market, Enterprise Market, HR, Property and Internal Communication, Finance, Commercial Operations, Corporate Affairs & Strategy, Technology and Shops.

Organisational developments at Vodafone Netherlands in 2012-2013

Organisational developments at Vodafone Netherlands in 2012-2013
Integration of BelCompany The integration of the two retail chains has been strengthened by having the director of the BelCompany shops and the director of the Vodafone shops swap roles. The decision has also been made to close a number of shops and to transform a number of BelCompany shops into Vodafone shops. BelCompany's head office in Veenendaal will close its doors in 2013. The employees will be relocating to the head office in Amsterdam.
telefoonkopen.nl formula discontinued The majority of the telefoonkopen.nl shops were in the same areas covered by the Vodafone shops. The decision has therefore been made to discontinue the telefoonkopen.nl formula.
Vodafone ends Vodafone Franchise In November 2012 Vodafone ended its franchise formulas, as the initial purpose - to support the growth strategy within Retail - had already been achieved through the acquisition of BelCompany. The cost savings were also lower than expected.
Acquisition of TeleSpectrum To accelerate growth in the area of fixed and integrated telecom solutions and thereby strengthen our position on the business market, we acquired TeleSpectrum in April 2012. The company specialises in hosted telephony and IP-PBX (telephone exchanges). In 2004 TeleSpectrum was the pioneer of the hosted telephony market in the Netherlands and continues to be one of the best players in the market today. Patrick van der Spek, founder and CEO of TeleSpectrum, heads up Unified Communications within the Enterprise Market department.
Spectrum auction In the autumn of 2012 Vodafone Netherlands acquired spectrum in the 800, 900, 1800 and 2100 MHz bands in the multi-band spectrum auction. Vodafone invested EUR 1.4 billion in frequencies and is accelerating the roll-out of 4G, the new generation of mobile internet.
Cost savings In January 2013 Vodafone Netherlands announced that it was having to take measures to reduce operating costs. As a result the company was forced to give 71 employees notice of redundancy.
Insourcing of activities previously performed by Ericsson To better guarantee the continuity of the business and quality of service, a number of network activities that were conducted by Ericsson have been carried out by Vodafone itself since April 2013. The 53 Ericsson employees concerned entered into the employment of Vodafone in Maastricht with effect from 1 April 2013.
2012 2013 en Vodafone Magazine